Reference

Privacy Policy for Indonesia Account Data

Your account, wallet, and device data for DANA, OVO, GoPay, QRIS, Live Baccarat, and Rocket Crash are covered in one clear Privacy Policy, so you know what we…

DANA data scopeOVO wallet recordsQRIS receipt checksAccount security path
benderahokislot Privacy Policy for Indonesia Account Data
CONTACT PATHS

Contact Us About Privacy Policy

A privacy request should reach the right desk without extra searching. You can contact us through live chat, email, or WhatsApp and ask about account data…

Live chat Use live chat from 09:00 to 01:00 WIB for quick privacy questions.
Email privacy desk Email [email protected] when you need a written record.
WhatsApp privacy check Message WhatsApp support for account matching when a DANA, OVO, GoPay, or QRIS reference…
ACCOUNT CARE

Account Privacy Controls You Can Use

Useful privacy control starts inside your account, not after a problem appears. We show your profile details, login status, and wallet activity in account areas designed for quick…

Account data

We collect the name, phone number, account ID, password hash, and profile settings you provide.

Payment records

For DANA, OVO, GoPay, and QRIS, we store transaction references, amounts, time stamps, and account matching status.

Cookies and device signals

Cookies keep your session active and help us recognise repeated logins from the same browser.

Login security

Check Account > Security > Login Sessions to see recent access records.

Retention period

We keep account and transaction records only for operational needs, dispute checks, fraud prevention, and legal record duties where local…

Change requests

You can ask us to correct profile details, update a phone number, or clarify stored data.

Privacy Questions Before You Join

Privacy questions usually come before you open an account, make a wallet transfer, or return from a new device. The answers below explain how we handle common account-data requests in plain terms. If your situation involves local eligibility, access depends on local law and is available only where local law permits.

We collect the account name, registered phone number, login credentials in protected form, device details, and account activity. If you use DANA, OVO, GoPay, or QRIS, we also store payment references tied to your account.

No. We do not sell your personal data. We use it to run your account, process wallet checks, secure login access, answer support requests, and keep records where local law permits or requires it.

Contact live chat, WhatsApp, or [email protected] and ask for an account data check. We will confirm your registered phone number and may ask for a recent wallet reference before discussing stored details.

Yes, you can request a correction through support. We may ask for account verification and a recent DANA, OVO, GoPay, or QRIS reference so the change is applied to the right account.

We use cookies for login sessions, security checks, basic site measurement, and remembering device preferences. You can clear cookies in your browser, but doing so may sign you out or require a fresh account check.

We keep wallet and login records for operational checks, dispute handling, fraud prevention, and legal record duties where local law permits or requires it. Retention periods may differ based on the record type.

Contact live chat from 09:00 to 01:00 WIB or email [email protected]. Use Account > Security > Login Sessions first, then tell us which device, payment record, or login looks unfamiliar.